Associate Chief Dental Director

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health.

We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.

Job Summary: Oversee dental providers, assure quality of dental services, and provide oversight over specific agency components as directed by the Chief Dental Officer (CDO). Partner with the CDO to support strategic initiatives, including but not limited to dental expansion and residency/ training programs. As a member of the Executive Leadership team, participate in decision-making, operational policy development and problem-solving that impacts the entire organization.

Program

Planning, Evaluation and Development of Provider Staff: Collaborates with the Chief Dental Officer (CDO) in all aspects of supervision and development of licensed provider staff

Participates in the annual evaluation process of all licensed staff, and ensure the continuing development and improvement of evaluation policies and tools. Assists the CDO to establish, review, and maintain dental standards with the aim of assuring quality dental care

Plans and facilitates regular clinical trainings and educational opportunities for licensed staff. Assists the CDO in planning other professional training topics

Supports the CDO in the administrative management of contracted subspecialist providers and their practices at Asian Health Services

Collaborates with CDO in the development of and investment in retention strategies and efforts

Collaborates with CDO in the recruitment and hiring of new licensed staff

Collaborates with Executive Leadership and Dental Management on new provider’s orientation, evaluation and other HR processes Assists CDO in the planning, implementation and ongoing oversight of the dental residency program Clinical Supervision and Duties Oversees the management and operations of AHS dental sites. Provides administrative and clinical oversight of dental students, interns, residents and volunteers

Provide patient care at 20-40% FTE and assume coverage when needed.

Quality

Assurance and Improvement and Risk Management Assist CDO in the development and review or dental polices and protocols. Apply clinical and cost-effective quality measures in the evaluation of all policies and procedures

Collaborates with the CDO in providing oversight the ongoing provider peer review process

Collaborates with the Senior Dental Operations Manager in developing peer review audits relevant to important questions in quality of dental care

Participates with the CDO and Senior Dental Operations Manager in all process-improvement initiatives and transformations

Assists the CDO in making sure that the Dental Department is in full compliance with all applicable federal, state, local and FQHC rules, regulations, protocols and procedures governing the practices of dentistry and clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality

Assists CDO in compliance of clinical protocols and quality assurance such as treatment authorization process and chart note standards. Supports CDO in dental department budget development and management. Assists, supports and helps develop staff training programs General Administration Assumes Chief Dental Officer’s functions during the absence of the Chief Dental Officer, or when representing the agency in external settings

Acts as dental provider champion and assists in special projects and grants, at the direction of the CDO

Coordinates trouble-shooting and problem-solving of dental services and patient services, personnel and staffing, programs and special projects, procedures and protocols

Supports Executive Leadership on public and community relations, advocacy, and fundraising efforts. If needed, assists in the monitoring and evaluation of consultants

Collaborates with other departments such as HR in onboarding and providing orientation of new providers, students, residents and volunteers, and Medical and Specialty Mental Health in integrated care projects

Works with QI Department on CQI initiatives

Works with Compliance department and monitors compliance with licensure regulations, policies, and procedures. Proposes changes and other recommendations for better enforcement as needed

Assists with the strategic plan and supports its implementation.

Supervisory Responsibilities

Carries out supervisory resp