Associate, Digital Workplace Support
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<div style="text-align:center;"><img alt="" height="59" src="https://assets.jazz.co/customers/customer_20231220145831_BMS1TBF79M5I6RBP/layout/20240524191803-image-20240524152259-1.png" width="115"></div><div style="text-align:center;"><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b><i>Associate, Digital Workplace Support </i></b></span></span></div><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:115%;"><b>About Sandy Hook Promise</b></span><br><span style="line-height:normal;"><span style="color:#000000;">Sandy Hook Promise (SHP) envisions a future where all children are free from school shootings and other acts of violence. As a national nonprofit organization, SHP’s mission is to educate and empower youth and adults to prevent violence in schools, homes, and communities. Creators of the lifesaving, evidence-informed Know the Signs prevention programs, SHP teaches the warning signs of someone who may be in crisis, socially isolated, or at-risk of hurting themselves or others and how to get help. SHP also advances school safety, youth mental health, and responsible gun ownership at the state and federal levels through nonpartisan policy and partnerships. <br><br>SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012. </span></span><br><br><strong>Commitment to Belonging, Community, Engagement, and Respect </strong><br>SHP strives to ensure its culture and work environment reflect the values of belonging, community, engagement and respect. We actively seek to understand and respond to the diverse perspectives and lived experiences of individuals across socioeconomic backgrounds, rural and urban communities, and diversity of thought, in addition to traditional protected categories. We are committed to ensuring that every SHP employee feels heard, valued, and a true sense of belonging. SHP encourages individuals who share our commitment to these core values and to our mission to apply. <br><br><span style="background:rgb(255,255,255);"><span style="line-height:normal;"><span style="color:rgb(0,0,0);"><b>Location</b><br>We are a U.S. based organization and most of our staff work remotely. This role will require less than 10% travel (on an as-needed basis). </span></span></span></span></span><br><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="color:#000000;"><strong>About the Role</strong><br>This role supports the “front door” to Sandy Hook Promise’s digital workplace. The Digital Workplace Associate assists in maintaining and improving the primary entry point through which employees access information, tools, communications, and resources. This individual helps ensure a clear, intuitive, and engaging experience that enables a fully remote workforce to operate efficiently and stay aligned. <br><br>This role contributes to SHP’s transition from SharePoint Classic to SharePoint Modern and supports the tools we use (Tango, Box, Zoom, etc.) to enhance the broader employee experience through site updates, content organization, and user support. <br><br><strong style="font-size:11pt;">Job Responsibilities Include <em>(but are not limited to)</em></strong></span></span></span></span></span><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Manage the maintenance of the SharePoint-based “front door” (intranet/home experience), including updates to structure, navigation, and content </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Assist in building and updating modern SharePoint sites and pages to improve clarity, usability, and accessibility </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Maintain permissions, metadata, and document libraries under guidance from senior team members </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Maintain modern SharePoint sites and pages that prioritize clarity, findability, and usability </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Follow established standards for content organization, naming conventions, and page design </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Partner with departments to help publish and organize communications and resources on the intranet </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Support adoption of collaboration tools (e.g., SharePoint, Box, Zoom, Tango) by assisting with basic user questions and troubleshooting </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Help develop and maintain training materials, guides, and self-service resources </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Participate in testing and supporting SharePoint migration and modernization efforts </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">A commitment to SHP's vision and values.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Perform other duties as assigned based on organizational needs </span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Desired Skills and Experience</strong></span></span><ul><li style="font-size:14px;">2+ years of SharePoint Online (modern) and Microsoft 365 experience </li><li style="font-size:14px;">Understanding of content organization, usability, or digital tools (SharePoint experience a plus) </li><li style="font-size:14px;">Experience with digital workplace tools, collaboration platforms, and/or intranet design </li><li style="font-size:14px;">Strong attention to detail and ability to follow established processes and guidelines </li><li style="font-size:14px;">Clear communication skills and willingness to collaborate with team members across departments </li><li style="font-size:14px;">Ability to learn new tools and systems with guidance </li><li style="font-size:14px;">Experience supporting or assisting with tool adoption, training, or documentation is a plus </li><li style="font-size:14px;">Familiarity with tools such as Zoom, Box, or similar platforms is helpful </li><li style="font-size:14px;">Exposure to Power Platform (Power Automate, Power Apps) is a plus but not required <span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;"> </span></span></span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Benefits and Salary Range</b><br>The salary range for this position is $52,000-$62,000.<br><em>SHP uses a structured internal rubric to guide salary placement and ensure equitable pay. Typically, new hires are placed at the start of the salary range to ensure equity with current employees, and as a practice, we do not negotiate salaries. </em></span></span><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">SHP offers a competitive benefits package, including:</span></span></span></span><ul><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Unlimited PTO</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Flexible schedules</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Paid holidays and</span> <span style="color:#000000;">10 days sick leave</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Paid parental leave</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Health, dental, and vision</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Employer paid life insurance and short- and long-term disability</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">401k match</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Professional development stipend</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Wellness & mental health support</span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Employer Paid Employee Assistance Program.</span></span></span></span></li></ul></li></ul><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span style="color:#000000;">Our organization operates within a distributed workforce, allowing for location flexibility across the </span>country for most positions<span style="color:#000000;">. We provide remote office support for all staff</span>, which includes a laptop, home office reimbursement, monthly Wi-Fi reimbursement up to $40, and monthly cell phone reimbursement up to $50. </span><br><br><span style="background:rgb(255,255,255);"><span style="line-height:normal;"><span style="color:rgb(0,0,0);"><b>Application Instructions</b></span></span></span></span></span><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:rgb(255,255,255);"><span style="line-height:normal;"><span style="color:rgb(0,0,0);">SHP Staff and Volunteers have until Wednesday, April 15, 2026 to submit their application. Please contact Talent Acquisition and HR once you have applied.</span></span></span></span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:rgb(255,255,255);"><span style="line-height:normal;"><span style="color:rgb(0,0,0);">All other applicants have until Wednesday, May 6, 2026 to apply.</span></span></span></span></span></li></ul><strong>Equal Opportunity Employment </strong><br>SHP is proud to be an equal opportunity employer. We strive to be an employer of choice: where a diverse mix of talented people want to come and do their best work. SHP does not make employment related decisions based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other protected characteristic. We are focused on promoting multiculturalism and inclusion so that all SHP employees feel valued and respected. We believe deeply that a diverse workforce comprised of people of all beliefs, backgrounds, and life experiences who seek to prevent gun violence and stop the tragic loss of life will make SHP a stronger, more effective organization.