Change and Communication Senior Associate

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Responsibilities

  • Managing the day-to-day coordination of the change agent program to ensure they are equipped, engaged, and supported to deliver their role effectively.

  • Developing and executing end-to-end communication and change plans aligned to transformation initiatives

  • Designing and drafting content including emails, leadership messages, presentations, FAQs, and internal content.

  • Developing and implementing change management strategies to support organizational transformation

  • Designing communication plans to effectively engage stakeholders and facilitate smooth transitions

  • Analyzing client needs to create tailored solutions that enhance workforce optimization and employee engagement

  • Collaborating with clients to assess change readiness and identify potential areas of resistance

  • Providing guidance on cultural transformation initiatives to drive organizational adoption

  • Utilizing analytical thinking to interpret data and inform strategic recommendations

  • Applying creativity and innovation in developing communication strategies that resonate with diverse audiences

  • Supporting clients in navigating complex change processes and managing stakeholder expectations

  • Leveraging people-centered change management techniques to foster a positive work environment

  • Facilitating training sessions to equip employees with the skills needed for successful change implementation

What You Must Have

  • At least a Bachelor's degree

  • Minimum 3 years' experience in change management or internal communications

  • Comfortable speaking directly to individuals and senior stakeholders to gather feedback and provide updates

  • Strong writing, editing and verbal skills, and creativity to create engaging content

  • Oral and written proficiency in English required

What Sets You Apart

  • Demonstrating proficiency in Change Management and Communications Strategy

  • Utilizing analytical thinking to inform stakeholder communications

  • Excelling in communications planning and workflow design

  • Embracing change with learning agility and optimism

  • Developing people-centered change management approaches

  • Applying creativity in organizational behavior and teamwork

  • Active listening and accepting feedback to enhance performance

Application Question(s)

  • Willing to work hybrid set up in Pasig and day shift schedule

Education

  • Bachelor's (Preferred)

Experience

  • Change Management: 3 years (Preferred)

  • Stakeholder Communication: 3 years (Preferred)

  • Content Creation: 3 years (Preferred)

  • Project management: 3 years (Preferred)

Work Location: Hybrid remote in Pasig

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