Collections Agent- Work from home after Training!

Revenue Group is a leading business process outsourcing company established in 1994, known for its commitment to client satisfaction and exceptional industry reputation. They are seeking a Collections Agent who will be responsible for initiating and receiving calls from customers, negotiating account resolutions, and maintaining accurate documentation in the collections systems. Responsibilities Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers The Debt Collector negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards Maintains up-to-date customer contact information in the collections systems The Debt Collector must have the ability to meet monthly goals, be a team player, excellent verbal, and written skills Must be computer literate, abiding by FDCPA, HIPPA, and company regulations Understand the Fair Debt Collections Practices Act (FDCPA) Other duties as assigned Skills Excellent data entry and typing skills Superior listening, verbal, and written communication skills Understanding of customer service practices and principles Proficient in relevant computer applications 7 Year Background Check High school diploma or equivalent preferred Benefits 100% Paid Training 401(k) matching Paid Time off (PTO) – Up to 10 days your first year! 8 Paid Holidays – Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) Company Overview Revenue Group is a financial services company offering hospital referral services and office services. It was founded in 2003, and is headquartered in Cleveland, Ohio, USA, with a workforce of 201-500 employees. Its website is http//revenuegroup.com. Apply To This Job