Commercial Lines CSR (Remote/Hybrid)

Auto Import

We are an established commercial insurance brokerage, currently seeking articulate, organized and enthusiastic individuals to join our team.

Customer Service Representatives provide administrative support within a team environment. This position offers an opportunity to grow and develop knowledge, skills and abilities, through a combination of educational programs and experiential (on-the-job) training.

If you currently hold a valid Property & Casualty Insurance license in your home state and you are dependable, accurate, friendly and career-focused , we encourage you to apply for employment with us!

DUTIES AND RESPONSIBILITIES

  • Electronically attach documents
  • Review policy documents
  • Prepare written correspondence
  • Process endorsements, cancelations, audits, invoices, MVR's and ID cards
  • Update client account information
  • Post and maintain activities for timely follow up, using a diary system
  • Maintain electronic files in an orderly, up-to-date manner
  • Maintain regular, pro-active communication with service team members
  • Actively participate in completing projects
  • Assume other job responsibilities as assigned

QUALIFICATIONS

  • Must have valid state-issued Insurance license;
  • Possess organizational skills to prioritize workflows in a timely, and accurate manner;
  • Effective communication skills, using English language, in written, oral or schedule form;
  • Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages;
  • Ability to solve practical problems and deal with a variety of concrete variables;
  • Computer literate - Proficient use of Windows systems, Microsoft Office software (including Word, Excel, Outlook), database programs and general office equipment;
  • Type 45-50 wpm;
  • Ability to develop and maintain effective, professional relationships with co-workers, carriers, vendors and other business contacts;
  • Professional work ethic

Qualified Candidates should submit a resume for consideration. We are an Equal Opportunity Employer. No recruiters, please.

Job Type: Full-time

Pay: $32.00 - $37.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
  • Work from home

Application Question(s):

  • Are you willing to work Pacific Time Zone hours?

Experience:

  • Commercial Insurance: 2 years (Required)

License/Certification:

  • Property & Casualty License (Required)

Work Location: Remote

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