Customer Account Coordinator

Hibbert is a 145-year-old integrated marketing solutions provider serving major companies worldwide. They are seeking a Customer Account Coordinator to provide exemplary support to clients, requiring strong communication skills and the ability to thrive in a fast-paced environment. Responsibilities Work directly with clients to do whatever is needed to make their marketing programs successful Process orders, post receipts Handle customer requests Maintain inventory levels via computerized inventory systems Track shipments Provide regular communications to the clients that are related to their program/project status and deliverables Successfully complete job duties independently yet know when to ask for help if necessary Follow all quality control standards to ensure all processes are followed exactly Provide documentation to ensure that all best practices are captured (to meet ISO and client standards.) Skills Prior customer service experience, including direct written and verbal client contact is required Experience successfully handling high volume emails with the ability to stay current is a must Intermediate skill level with MS Excel and Word is required Effective written and verbal communication skills are necessary Excellent organizational skills with an emphasis on setting priorities in a fast-paced environment is a must Knowledge of direct marketing industry is highly valued Some college preferred Benefits A choice of health plans Company matching 401K Tuition assistance Paid time off Company Overview Hibbert is a fully-integrated marketing agency that specializes in helping companies market their products. It was founded in 1881, and is headquartered in Trenton, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http//www.hibbert.com/. Apply To This Job