EHR Clinical Solutions Specialist (Epic Cadence, Prelude, Referrals), Remote - ITS-Enterprise Access
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<p class="MsoNormal"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Minimum Qualifications:</strong></span></span></p><p class="MsoNormal"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Bachelor’s degree in a related field and Seven years related experience. Must possess considerable educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, creation and implementation of solutions, and knowledge of system adoption strategies. An equivalent combination of education and experience relevant to the role may be considered for this position.</span></span></p><p class="MsoNormal"> </p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Preferred Qualifications:</strong></span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Cadence, Prelude, and Referrals certification or accreditation, Community Connect experience.</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"> </p><p class="MsoNormal"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Job Summary:</strong></span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">This position is responsible for providing hardware and software technical support and creating solutions for a multi-system, multi-platform, networked clinical computing environment. May also be responsible for formulating and designing specifications for intermediate to highly complex software and programming applications or modifies/maintains existing applications. Investigates, identifies, and implements appropriate solutions for clinical information systems to support new and existing initiatives to enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission. Has full technical knowledge of all phases of clinical applications programming.</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"> </p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Job Duties:</strong></span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Clinical Solutions Specialist is responsible for the design, build, optimization, and support of complex Epic clinical and access workflows with a focus on Cadence Scheduling, Referrals, and Oncology Infusion operations. This role serves as a subject</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">matter expert for high</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">impact patient access and oncology workflows, ensuring safe, efficient, and scalable solutions across ambulatory, cancer center, and infusion environments.</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">This position partners closely with clinical leadership, revenue cycle, operations, and IT stakeholders to deliver enterprise</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">level Epic solutions. The analyst functions as a mentor, technical leader, and escalation point for complex issues while contributing to strategic initiatives, system upgrades, and continuous optimization efforts.</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"> </p><ul><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Epic Application Leadership.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Lead medium to large projects and strategic initiatives.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Lead design, configuration, implementation, optimization, and ongoing support of Epic Cadence, Referrals, and Oncology Infusion workflows in a complex clinical environment.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Serve as the primary Epic subject</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">matter expert for oncology patient access, including infusion scheduling, multidisciplinary referrals, treatment plan coordination, and provider templates.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Analyze complex clinical and operational requirements and translate them into scalable Epic solutions that align with organizational standards and regulatory requirements.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Own and maintain Epic build documentation, specifications, and workflows for intermediate</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">to</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">advanced complexity solutions.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Support oncology</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">specific Epic workflows and integrations (e.g., Beacon</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">adjacent workflows, treatment coordination, scheduling dependencies).</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Act as a liaison between IT, clinical operations, revenue cycle, access services, and Epic vendors to ensure solutions meet enterprise needs.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Proactively partner with operational leaders and frontline users to identify improvement opportunities and recommend data</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">driven Epic enhancements.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Lead or contribute to large</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">scale initiatives such as Epic upgrades, enhancements, regulatory changes, and new site onboarding.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Serve as a role model and mentor to Epic Clinical Applications Analysts and Senior Analysts.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Provide guidance, peer review, and escalation support for complex build and troubleshooting efforts.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Assist in defining build standards, workflow governance, and best practices across Cadence, Referrals, and Oncology modules.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Own and maintain Epic build documentation, specifications, and workflows for intermediate to advanced complexity solutions.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Participate in change control, release management, and post</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">go</span><span style="line-height:107%25;mso-bidi-font-family:" cambria="" math";"="">‑</span><span style="line-height:107%25;">live support activities.</span></span></p></li><li><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Assist with cost justification and strategic prioritization of Epic enhancement requests and system investments.</span></span></p></li></ul><p class="MsoNormal" style="margin-bottom:0in;"> </p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Salary Range:</strong></span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;mso-bidi-font-size:11.0pt;mso-bidi-font-weight:bold;">$111,615 to $145,100.00</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Actual salary commensurate with experience.</span></span></p><p class="MsoNormal" style="margin-bottom:0in;"> </p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;"><strong>Work Schedule:</strong></span></span></p><p class="MsoNormal" style="margin-bottom:0in;"><span style="font-family:'Times New Roman', Times, serif;font-size:14px;"><span style="line-height:107%25;">Remote position. 8am to 5pm, and as needed on occasion.</span></span></p><br><br><p><strong>Equal Employment Opportunity</strong></p><p>UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.</p>