Internal Operations Manager

Auto Import

<h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About Isolocity</span></h2> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Isolocity </strong>is a growing B2B SaaS company focused on helping organizations streamline compliance, quality, and operational processes through intuitive software solutions. The company works with businesses across a wide range of industries, including Manufacturing, Food, Health Sciences, Cannabis, and more.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As Isolocity continues to scale, the company is investing heavily in the systems, processes, and operational infrastructure that support both the internal team and long-term growth. We are looking for a highly organized, systems-oriented Internal Operations Manager to help build and maintain the operational foundation of the business.</span></p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About the Position</span></h2> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a proactive, resourceful, and highly organized operator who enjoys creating structure, improving efficiency, and building scalable internal systems.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This role sits at the center of the organization and is responsible for improving operational effectiveness across people operations, internal tooling, automation oversight, documentation, vendor management, and company-wide processes.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The ideal candidate thrives in dynamic environments, loves KPIs, is comfortable wearing multiple hats, and naturally looks for opportunities to improve workflows and reduce operational friction. You are someone who enjoys building systems that help teams move faster and more effectively.</span></p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Responsibilities</span></h3> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Internal Systems & Process Operations</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify operational inefficiencies and implement scalable internal systems and processes</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop, maintain, and improve internal documentation, workflows, and company policies</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Help ensure operational consistency and process compliance across the organization</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as a resource for team members seeking efficiency improvements in their day-to-day workflows</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Automation & Systems Oversight</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain visibility and organization across internal automations and operational workflows</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure automations are documented, reliable, and non-duplicative</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify opportunities to improve processes through automation and tooling</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate with external contractors and technical partners to build and maintain automation systems</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">People & HR Operations</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage employee onboarding and offboarding processes, including contracts, documentation, and account setup</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Administer benefits and health plans</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain and improve internal HR-related processes and operational policies</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate and maintain internal incentive, commission, and bonus tracking systems</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support employee growth initiatives and help create an operational structure around personal development planning</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Office, IT & Vendor Operations</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage company devices, software tools, and internal access systems</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Own SaaS subscription management, vendor coordination, billing oversight, and spend tracking</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Troubleshoot day-to-day operational and technical issues</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Improve and maintain internal operational tooling and systems</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Events & Travel Coordination</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Plan and execute internal company events, including semi-annual meetups and holiday events</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate travel logistics for team members and leadership</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage tradeshow operational logistics, including booth coordination, travel, inventory, and scheduling</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Data & Operational Visibility</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Help maintain centralized operational data and internal tracking systems</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support team-wide visibility through spreadsheet-based access to data</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain reliable and accurate operational data systems</span></p> </li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contract & Workflow Operations</span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Evaluate and implement contract management systems and related workflows</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain contract template organization and version control</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Integrate contract workflows into broader operational systems and processes</span></p> </li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What Success Looks Like</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Internal operations run smoothly with minimal friction</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Company systems and workflows become increasingly scalable and organized over time</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Employees have a seamless operational experience across onboarding, tooling, and support</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Operational inefficiencies are proactively identified and improved</span></p> </li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Qualifications</span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Minimum 5 years of experience across operations, office management, or related operational roles</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong organizational and project coordination skills</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent written and verbal communication skills</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High attention to detail and process consistency</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong systems-thinking mindset with a passion for efficiency improvement</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to work independently and proactively prioritize responsibilities</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comfortable operating in a fast-moving startup environment</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong judgment, discretion, and reliability</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Highly proactive with a strong sense of ownership; identifies operational gaps and independently drives improvements to systems, workflows, and team productivity</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Exceptional reliability, discretion, and integrity when handling confidential operational, financial, and employee-related information</span></p> </li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience</span></h2> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strongly Preferred</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working in a SaaS or technology company</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with workflow automation tools such as Zapier, n8n, or similar platforms</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience managing SaaS systems, access management, and vendor coordination</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comfort working with spreadsheets, reporting systems, and operational data</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience with tools such as Asana, Google Workspace, Slack, Pipedrive, or similar platforms</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Interest in leveraging AI and automation to improve business operations</span></p> </li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Compensation and Perks (Value Adds)</span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Competitive base salary + Performance base bonus</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Fully remote work opportunity — we are a virtual business</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexible hours focused on outcomes, not clock-watching</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Health Insurance + HSA</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Supportive and collaborative team environment</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Opportunity to help shape and scale the operational foundation of a growing SaaS company</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Semi-annual in-person team sync-ups to collaborate, strategize, and celebrate wins</span></p> </li> </ul> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-JM1 #li-Hybrid </span></p><div class="content-conclusion"><p><span style="font-size: 10pt;"><em>Thank you for considering this opportunity.  Funded.club Senior Recruiters partner <strong>exclusively </strong>with Startups and are in direct communication with hiring managers and founding team members.</em></span></p> <p><span style="font-size: 10pt;"><em>Funded.club uses AI-assisted tools as part of our candidate sourcing and screening process. <strong>All applications are reviewed by a human recruiter</strong>, who makes all decisions about which candidates to progress. If your application seems like a good fit for the position, a real member of our team will contact you soon!</em></span></p></div>

Back to blog