IT Software / Computer Specialist

<div class="container-3Gm1a"><div>The IT Software/Computer Specialist is an entry/mid-level position that will work onsite at customer locations or remotely to field, upgrade, and troubleshoot government software/hardware for various customers in the United States and designated overseas locations.</div><div><br></div><ul><li>Configure and install government software modules onto customer owned devices to support individual customer requirements</li><li>Test to ensure government software modules function as intended according to configurations</li><li>Evaluate, troubleshoot, and report discrepancies identified with government owned software</li><li>Ability to train the functions of software to customers of varying technical ability</li><li>Ability to write detailed reports of work performed on a weekly basis</li></ul><div><br></div><div><strong>Qualifications</strong></div><ul><li>Security + required</li><li>Ability to obtain and maintain a SECRET clearance</li><li>Up to 3 years of related experience or College Courses</li></ul><div><br></div><div><strong>Required Skills</strong></div><ul><li>Ability to communicate technical computer information to technical and non-technical audiences</li><li>Excellent verbal and written skills</li><li>Must be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level II</li><li>Knowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desired</li><li>Ability to troubleshoot, research, and resolve issues</li><li>Ability to multitask, prioritize, and manage time efficiently</li><li>·Experience with Satellite Communication (SATCOM) and networking is a plus</li><li>Must be able to travel up to 25%; with potential for short notice trips and extended length (2 weeks +)</li></ul></div>