Leader for Guest Experience at Lululemon
Auto ImportEnhance customer satisfaction as the Guest Experience Lead at Lululemon. Drive engagement and technical education to provide guests with exceptional in-store experiences. In this vital leadership role, you'll ensure guests receive personalized service at Lululemon. You will oversee guest interactions, provide technical product information, and lead the team to achieve sales targets. Being part of the store leadership, you will contribute to hiring processes and team performance evaluations, all while acting as the Supervisor on Duty to assess daily business needs. Key Responsibilities: • Lead the implementation of the guest experience framework • Educate guests on technical product features • Facilitate store readiness and operational excellence • Open and close store following procedures • Analyze daily metrics to meet sales goals Requirements: • Minimum 1 year in retail or customer experience • Experience in mentoring or leadership roles • High school diploma or equivalent • Ability to travel to the designated store • Legal authorization to work in the country Become the driving force behind memorable guest experiences at Lululemon, inspiring your team to excel. #J-18808-Ljbffr