Part-Time Cybersecurity Analyst – Remote, $25/Hour – Join workpinnacle's Incident Response Team

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  • About workpinnacle

workpinnacle is a global leader in innovative travel solutions, dedicated to redefining the way people experience the world. With a culture rooted in safety, sustainability, and customer-centricity, workpinnacle empowers its teams to deliver seamless, reliable, and transformative services. Our commitment to continuous learning and professional growth has positioned workpinnacle as a top employer in the aviation and technology sectors. As we expand our digital footprint, we are looking for passionate, detail-oriented professionals to join our Incident Response Group and help safeguard our digital ecosystem.

Why This Role Matters

In today’s hyper-connected environment, cyber threats evolve at an unprecedented pace. The

Cybersecurity Analyst – Incident Response

role is pivotal in detecting, analyzing, and mitigating security incidents that could impact our operations, customers, and reputation. By joining workpinnacle, you will work on real-world challenges, collaborate with cross-functional teams, and gain hands‑on experience that will accelerate your career in cybersecurity.

Key Responsibilities

    Incident Detection & Analysis:

    Monitor security alerts from SIEM, endpoint detection, and network traffic to identify potential threats.

      Threat Hunting:

      Proactively search for indicators of compromise (IOCs) across the infrastructure using advanced tools and techniques.

        Incident Response:

        Lead the containment, eradication, and recovery processes for security incidents, ensuring minimal impact on business operations.

          Root Cause Investigation:

          Conduct forensic analysis to determine the origin and scope of incidents, documenting findings for future prevention.

            Collaboration & Communication:

            Work closely with IT, Operations, and Business units to coordinate response efforts and provide clear, actionable updates.

              Documentation & Reporting:

              Maintain detailed incident logs, create post‑mortem reports, and recommend improvements to security controls.

                Tool & Process Improvement:

                Evaluate and implement new security solutions (e.g., PhishAlarm, ServiceNow GRC) to enhance detection and response capabilities.

                  Security Awareness:

                  Participate in training sessions and workshops to educate colleagues on emerging threats and best practices.

                    Compliance & Governance:

                    Ensure all incident handling aligns with industry regulations and workpinnacle’s internal policies.

                      Continuous Learning:

                      Stay current with the latest threat intelligence, vulnerability trends, and cybersecurity frameworks.

                      Essential Qualifications

                      • Bachelor’s degree in Computer Science, Information Security, or a related field.
                      • Strong foundational knowledge of cybersecurity principles, threat mitigation, and incident response frameworks.
                      • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and reporting.
                      • Experience or familiarity with phishing detection tools such as

                      Proofpoint PhishAlarm

                      is highly desirable.

                      • Exposure to

                      ServiceNow Administration

                      and Governance, Risk, and Compliance (GRC) modules is a plus.

                      • Basic understanding of network security concepts, including firewalls, IDS/IPS, and VPNs.
                      • Excellent verbal and written communication skills across all levels of the organization.
                      • Ability to manage multiple tasks simultaneously while meeting tight deadlines.
                      • Demonstrated teamwork in an agile, collaborative environment.
                      • Self‑motivated, quick learner with a strong sense of curiosity and problem‑solving aptitude.

                      Preferred Qualifications

                      • Hands‑on experience in a cybersecurity analyst or incident response role.
                      • Knowledge of SIEM platforms (e.g., Splunk, QRadar) and threat intelligence feeds.
                      • Experience with vulnerability scanning tools (e.g., Nessus, Qualys).
                      • Certifications such as CompTIA Security+, CEH, or CISSP are advantageous.
                      • Background in cloud security (AWS, Azure, GCP) and container security.
                      • Familiarity with agile methodologies and DevSecOps practices.

                      Skills & Competencies

                        Analytical Thinking:

                        Ability to dissect complex security incidents and identify root causes.

                          Technical Proficiency:

                          Comfortable with scripting (Python, PowerShell) and command‑line interfaces.

                            Attention to Detail:

                            Meticulous in documenting findings and maintaining accurate incident records.

                              Collaboration:

                              Works effectively with cr

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