[Remote] Account Manager - Analyst

Note The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a world of health around every individual, providing a connected and compassionate health experience. The Account Manager serves as the main point of contact for clients, overseeing day-to-day PBM operations and ensuring successful delivery of client requests while fostering strong relationships with key stakeholders. Responsibilities Issue tracking - Engaging internal departments and client resources to work on outstanding issues from start to resolution while providing routine updates to the client Driving Practical & Creative Solutions – Critically thinking about complex situations to find optimal outcome Engaging Appropriate Resources – Discuss information at varying degrees of complexity, at varying stages of progression, and engage internal or client resources best appropriate to drive issue resolution Work within Deadlines and Client Guarantees- Drive resolution within a timely manner and ensure that all Client Performance Guarantees are met Skills 1+ years of experience in a client services-based environment or previous account management experience Excellent organizational skills Excellent verbal and written interpersonal communication skills Strong problem solving and critical thinking skills Able to be on camera for meetings with reliable attendance Bachelor's degree or Equivalent Experience required Prior Healthcare experience managing insurance, healthcare, or benefit accounts Experience with Medicaid, Commercial, and/or Medicare Part D Plans Benefits This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Other resources, based on eligibility Company Overview CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https//www.cvshealth.com/. Apply To This Job