[Remote] Assistant Box Office Manager - (SC Students Only)
Auto ImportNote: The job is a remote job and is open to candidates in USA. Stephens College's Conservatory for the Performing Arts seeks a detail-oriented student intern to serve as Assistant Box Office Manager. The role supports ticketing, patron services, concessions, playbill preparation, lobby operations, and financial tracking for live theatrical productions while providing a welcoming audience experience.
Responsibilities
- Assist with ticket sales through Eventbrite, including event setup, sales tracking, and reporting
- Handle phone and in-person ticket sales during scheduled box office hours
- Assist patrons with ticket purchases, seating, accessibility, and performance information
- Help resolve ticketing questions and patron concerns in a professional manner
- Support will-call procedures and performance-day ticket distribution
- Assist in maintaining a clean, organized, and welcoming box office and lobby
- Help prepare lobby signage, displays, and photo backdrops when applicable
- Assist with performance-day setup and breakdown of lobby spaces
- Support the Box Office Manager in coordinating lobby operations during performances
- Welcome and assist patrons before, during, and after performances
- Assist with purchasing, setup, operation, and breakdown of concession areas
- Help maintain concession inventory and restock supplies as needed
- Track concession sales and assist with inventory records
- Maintain concession revenue spreadsheets under the supervision of the Box Office Manager
- Assist in creating playbill layouts using Canva
- Prepare and proof production inserts, including cast, crew, creative team, and production information
- Help ensure printed materials are accurate and prepared on schedule
- Assist in maintaining ticket sales and attendance records
- Help track concession revenue and inventory
- Participate in post-performance accounting and reconciliation of ticket and concession sales
- Follow Conservatory procedures for handling and securing funds
- Assist in preparing reports as requested by the Box Office Manager or Dean
- Assist in preparing the box office, lobby, and concession areas prior to performances
- Be present during performances to provide patron support and assist with box office operations
- Assist with opening and closing procedures, including securing the lobby and theater
- Arrive by 9:30 a.m. for 11:00 a.m. matinees on two-show days
- Arrive by approximately 12:30 p.m. for 2:00 p.m. matinees
- Arrive by 6:00 p.m. for 7:30 p.m. performances
- Assist with sales reconciliation, straightening the lobby and theater seating, and closing procedures following performances
- Serve as the primary box office representative when assigned by the Box Office Manager
Skills
- Strong organizational and administrative skills
- Excellent customer service and interpersonal communication abilities
- Comfort handling cash and maintaining accurate financial records
- Experience with or willingness to learn Eventbrite, Canva, and spreadsheet software (Excel or Google Sheets)
- Ability to manage multiple responsibilities in a fast-paced live performance environment
- Availability for evening and weekend work during production periods
- Ability to work collaboratively as part of a student leadership team
Benefits
- Paid internship providing hands-on experience in arts administration, front-of-house operations, and audience engagement for live theatrical productions
- Professional experience in arts administration, ticketing systems, front-of-house operations, customer service, financial tracking, and audience engagement
- Students will develop leadership, communication, organizational, and problem-solving skills while working alongside the Box Office Manager and Conservatory faculty and staff
Company Overview
Company H1B Sponsorship