[Remote] Remote Member Service Representative - Part Time

Note The job is a remote job and is open to candidates in USA. Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, seeking a Remote Customer Service Representative to provide exceptional customer service to its members. The primary function of this role is to offer inbound phone support, ensuring a unique customer service experience through understanding client needs and providing solutions. Responsibilities Must be able to show empathy in the workplace Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience Understanding client needs and offering solutions and support Answer and place calls in a professional manner Measured on Call Quality and Productivity Focus on a '1st call resolution' Use company resources to gather information and offer solutions to meet customer needs Other duties as assigned Skills Must be able to show empathy in the workplace High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with Microsoft Office Applications Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Occasional overtime as needed One year of office support experience in a customer service role preferred Bilingual skills a plus Benefits Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program (no cost to you) Vacation & Sick pay Paid Company Holidays Life and AD&D Insurance Discounts Company Overview Copart is a Vehicle auctioning company traded on NASDAQ with ticket CPRT. It owns it's own yards and maintenance personel. It was founded in 1982, and is headquartered in Fairfield, California, USA, with a workforce of 5001-10000 employees. Its website is http//www.copart.com. Apply To This Job