[Remote] Sales Solution Engineer

Note The job is a remote job and is open to candidates in USA. Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence to organizations. The Sales Solution Engineer plays a critical role in the pre-sales process, engaging with customers to uncover technical requirements and craft solution strategies while delivering compelling demonstrations. Responsibilities Act as the technical point of contact on standard customer engagements — coordinating pre-sales meetings, determining technical requirements, and ensuring a thorough understanding of customer needs to inform the right solution approach Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders, applying best practice knowledge and solution expertise to drive validation and buy-in Coordinate with global services teams to transition key customer information, remaining actively involved throughout the process to ensure a seamless and high-quality customer handoff experience Compose thorough internal documentation reflecting all activity related to the solution strategy and deliver well-crafted technical responses for requests for proposals (RFPs) Consistently identify and share opportunities to improve internal efficiencies, staying current on best practices, market trends, and solution enhancements through ongoing collaboration with Development teams Participate in trade shows, conferences, and industry events — representing Hyland's solutions and contributing to the broader sales and technical community Skills Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience Experience in technical sales with a demonstrated ability to develop and deliver engaging, informative, and compelling presentations to diverse audiences Knowledge of Enterprise Content Management (ECM) and general software implementation methodologies Strong collaboration skills with the ability to work effectively within a team and across cross-functional areas Ability to thrive in a fast-paced, deadline-driven environment as a self-directed professional who can manage projects independently through to completion Demonstrated ability to establish rapport, earn trust, and gain consensus with key customer stakeholders including executive-level decision-makers Exceptional written and verbal communication skills, with the ability to articulate complex solutions with ease, clarity, and impact across varied audiences A genuine drive to learn and stay professionally current on industry trends, platform capabilities, and emerging technologies Comfort navigating ambiguity and adapting quickly to evolving customer needs, shifting priorities, and tight deadlines Willingness and ability to travel up to 60% of the time to support customer engagements, events, and industry conferences Company Overview Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve. It was founded in 1991, and is headquartered in Westlake, OH, US, with a workforce of 1001-5000 employees. Its website is https//www.hyland.com/. Company H1B Sponsorship Hyland has a track record of offering H1B sponsorships, with 8 in 2025, 4 in 2024, 3 in 2023, 17 in 2022, 10 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.