[Remote] Scheduling Coordinator (Spanish Fluency preferred)

Note The job is a remote job and is open to candidates in USA. A Stealth-mode AI Healthcare Startup is focused on enhancing the care experience in healthcare. They are seeking a Scheduling Coordinator to manage appointment scheduling and ensure effective communication between stakeholders, thereby improving patient care quality. Responsibilities Coordinate complex appointment calendars while adhering to established service standards, ensuring all parties are informed and aligned Communicate professionally and empathetically via phone, email, and our digital platforms (in English and Spanish) Collect and confirm necessary information from external parties to schedule consults and follow-ups Escalate urgent scheduling needs or conflicts to the operations team Ensure all relevant documentation is updated accurately in our systems Identify workflow bottlenecks and suggest improvements to enhance efficiency Work closely with the operations team to ensure a seamless patient journey Skills 1-3 years in a customer-facing role in a healthcare or startup environment Excellent communicator, both written and verbal, who can interact confidently with patients and professionals alike Enjoy problem-solving and untangling complex schedules Detail-oriented and committed to getting things right the first time Comfortable using modern digital tools and learning new software Can maintain professionalism and empathy during sensitive or high-stress interactions Interested in healthcare operations and want to contribute to an innovative, tech-forward team Dependable and organized, with strong time-management skills Communicate professionally and empathetically via phone, email, and our digital platforms (in English and Spanish) Prior experience in scheduling, care coordination, or administrative healthcare roles Familiarity with healthcare or legal terminology Exposure to tools like scheduling software, EHR systems, or CRM platforms Academic background or strong interest in healthcare, public health, or related fields Company Overview We're a small team obsessed with deep thinking, speed, craftsmanship, and a customer-focused approach, committed to building the best care experience in healthcare with a 30-year horizon. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is . Apply To This Job