[Remote] Senior AI DevEx Engineer

Note The job is a remote job and is open to candidates in USA. Quo is a company revolutionizing communication for small businesses with an AI-powered platform that integrates calls, texts, and customer information. They are seeking a Senior AI Developer Experience Engineer to lead the transformation of AI tooling, improve developer productivity, and enhance the software development lifecycle across the organization. Responsibilities Define and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities Design, implement, and optimise CI/CD pipelines and lifecycle automation platforms Build developer tools and automation to simplify and expedite the software development lifecycle from requirements through release Define and promote golden paths for building, deploying, and operating services Reduce tooling fragmentation through consolidation, strong defaults, and principled standardisation Identify and eliminate friction across build, test, deployment, and operations workflows Improve and maintain core infrastructure across multi-cloud and hybrid environments Collaborate with cross-functional teams to drive best practices in reliability, testability, and performance Represent DevEx strategy in senior technical forums and drive engineering culture improvements Iterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices Skills 8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling Strong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift Deep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation Demonstrated ability to influence engineering practices across multiple teams or organisations Exposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines Experience improving developer productivity at a company with hundreds or thousands of engineers Experience identifying, measuring, and systematically eliminating friction in the software development lifecycle Ability to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams Proven track record of translating technical strategy into measurable outcomes Experience operating critical systems with high reliability, observability, and availability requirements Clear and effective communication skills with the ability to engage both technical and leadership audiences Experience building and scaling internal developer platforms as products (e.g., Backstage or similar portals) Experience with application lifecycle management or automation at enterprise scale Passion for engineering excellence and a track record of raising the technical bar across teams Benefits Equity Extensive medical coverage A monthly lifestyle stipend A flexible PTO policy Company Overview Quo (formerly OpenPhone) is the collaborative phone system trusted by teams at over 90k businesses. It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https//try.quo.com/linkedin-visit-website.