[Remote] Senior Manager, Industrial Engineering- Workforce Management (WFM)
Auto ImportNote The job is a remote job and is open to candidates in USA. CVS Health is a leading healthcare company dedicated to building a more connected and compassionate health experience. They are seeking a Senior Manager, Industrial Engineering - Workforce Management to lead the development of labor standards and workload models for retail operations, ensuring operational excellence and strategic leadership in workforce solutions. Responsibilities Lead the development, maintenance, and strategic evolution of engineered labor standards and workload models that support Retail Set direction for how work is measured, prioritized, and translated into labor budgets and scheduling inputs Play a critical role in reducing unmodeled workload, establishing clear prioritization frameworks, and influencing cross-functional partners to ensure work that drives the highest operational value is properly sized, validated, and funded Balance executional rigor with strategic leadership, ensuring both near-term delivery and long-term sustainability of the workload model Skills 8+ years of total business experience 8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity 8+ years influencing with and without authority 8+ years leveraging data to support strategic plans and return on investment 8+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc 8+ years' experience building high-performing teams 8+ years' experience engaging and inspiring a team to reach optimal business outcomes together Familiarity with workforce management processes and extensive knowledge of retail business operations Advanced skills in MS Office Ability to travel up to 25% of the time, based on business needs Bachelor's Degree in Industrial Engineering, Engineering Management or similar discipline MOST Certified 10+ years of total business experience 10+ years of experience leading cross-functional teams and initiatives with a high degree of complexity 10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions 10+ years influencing with and without authority 10+ years leveraging data to support strategic plans and return on investment 10+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc 10+ years' experience building high-performing teams 10+ years' experience engaging and inspiring a team to reach optimal business outcomes together Knowledge of or certification in Lean Six Sigma practices a plus Familiarity with StandardsPro is a plus Master's degree preferred Benefits This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Company Overview CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https//www.cvshealth.com/. Company H1B Sponsorship CVS Health has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.