Salon Outside Sales Representative
Auto ImportJob Description:
- Grow the Business:
- Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships.
- Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts.
- Determine customers’ needs and offer products and services to meet those needs.
- Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis.
- Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours)
- Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon.
- Call on your customers in person in order to execute established sales goals.
- Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned.
- Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity.
- Actively prospect for new customers through cold calling, social media, and other digital outlets
- Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com.
- Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge.
- Conduct effective in-person and virtual product knowledge classes.
- Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.
- Grow Team and Culture:
- Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers in order to grow the teams’ digital capabilities.
- Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor
- Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required.
- Support all new initiatives with a growth mindset while also positively fostering change management throughout the team
- Grow Yourself:
- Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships.
- Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
- Allocate and optimize time to participate in learning utilizing all available tools and resources.
- Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market.
- Actively work to increase own product, industry, and market knowledge.
- Create an organized work environment and workflow to be able to most efficiently service your customers.
Requirements:
- High school diploma or equivalent certification.
- Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
- Must live within the assigned territory.
- Working knowledge of inventory control systems and visual merchandising is strongly preferred.
- Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines, books of business, and other business needs.
- Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus.
- Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools.
- This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights.
- Ability to work in a constant state of alertness and a safe manner.
- Frequent and sometimes prolonged periods of driving are necessary for this role.
- Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
- Strong time management and organization skills and the ability to successfully manage multiple projects at once.
- Ability to present a professional business image and interact positively with the public.
- Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
Benefits:
- Uncapped Commission
- Vehicle reimbursement plan
- Full benefits