Senior Analyst, User Lifecycle Analytics

Job Description:

• Conduct deep-dive analyses to generate insights that inform content strategy, product experience, and growth initiatives
• Design and operationalize frameworks and models that link user activity (content consumption, platform usage) to downstream subscriber lifecycle outcomes
• Identify churn improvement opportunities and risk areas through proactive analysis
• Translate complex analytical findings into clear, compelling narratives for executive leadership and cross-functional stakeholders
• Deliver fast, ad-hoc analyses to address evolving business needs and priorities
• Partner with our Research team to integrate qualitative knowledge with quantitative models and metrics
• Partner closely with Data Engineering to design scalable pipelines, data models, and dashboards
• Integrate AI-driven tools and automation into daily workflows to enhance efficiency, scale reporting, and unlock deeper performance insights

Requirements:

• 3-5+ years of experience in analytics, business intelligence, or data analysis
• Proficiency building dashboards in Looker and/or Tableau
• Proficiency in SQL for data exploration and analysis
• Experience translating complex datasets into clear visualizations and insights
• Strong communication skills with the ability to present insights to cross-functional stakeholders
• Ability to manage multiple priorities and ad-hoc requests in a dynamic environment
• Strong solutions-oriented and critical thinking mindset

Benefits:

• medical
• dental
• vision
• 401(k) plan
• life insurance coverage
• disability benefits
• tuition assistance program
• PTO