Senior Quality Engineer

<h3><strong style="background-color: transparent; color: rgb(123, 79, 255);">About Wyllo</strong></h3><div><span style="background-color: transparent; color: rgb(0, 0, 0);">Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Learn more at </span><strong style="background-color: transparent; color: rgb(17, 85, 204);">www.wyllo.ai</strong></div><h3><br></h3><h3><strong style="background-color: transparent; color: rgb(123, 79, 255);">About the Role</strong><span style="background-color: transparent; color: rgb(153, 0, 0);">  </span></h3><div><span style="color: rgb(0, 0, 0); background-color: transparent;">We are seeking a Senior Quality Engineer responsible for ensuring the quality, stability, and production readiness of software delivered across engineering teams. This role focuses on test strategy, automation engineering, release validation, and quality governance across complex distributed systems.</span></div><div><br></div><div><span style="color: rgb(0, 0, 0); background-color: transparent;">The role requires strong technical depth, ownership mindset, and the ability to operate across engineering, product, and DevOps functions in a fast-paced Agile environment.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">The Senior Quality Engineer is responsible for ensuring every engineering change is production-ready, reliable, and aligned with system-level quality expectations. This role owns the end-to-end quality lifecycle across development, enhancements, and releases, ensuring software is validated not only against requirements but also for real-world reliability and edge-case behavior.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">This includes driving a risk-based, automation-first quality approach across test strategy, design, execution, and continuous validation through CI/CD pipelines. The role is accountable for building and evolving scalable automation systems, improving release confidence, and ensuring quality signals are accurate and trusted by engineering and product teams.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">It also involves ownership of automation architecture, defect prevention, release readiness, and CI/CD-integrated validation, while collaborating cross-functionally to improve system testability and embed quality early in the development lifecycle. Additionally, the role contributes to QE maturity by mentoring engineers and adopting modern practices such as AI-assisted testing and intelligent automation.</span></div><h3><br></h3><h3><strong style="background-color: transparent; color: rgb(123, 79, 255);">You will </strong><span style="background-color: transparent; color: rgb(153, 0, 0);"> </span></h3><ul><li class=""><span style="background-color: transparent;">Prepare and own QA artifacts including </span><strong style="background-color: transparent;">test strategy, test plans, test cases, and release sign-off documentation</strong></li><li class=""><span style="background-color: transparent;">Define and execute </span><strong style="background-color: transparent;">end-to-end test planning, QA strategy, and quality governance</strong><span style="background-color: transparent;"> across multiple systems</span></li><li class=""><span style="background-color: transparent;">Design and maintain </span><strong style="background-color: transparent;">scalable automation frameworks for UI, API, and system-level testing</strong></li><li class=""><span style="background-color: transparent;">UI automation using </span><strong style="background-color: transparent;">Playwright</strong><span style="background-color: transparent;"> with a focus on reliability and maintainability</span></li><li class=""><span style="background-color: transparent;">Build and maintain </span><strong style="background-color: transparent;">API and backend automation testing systems</strong><span style="background-color: transparent;"> across distributed services and integrations</span></li><li class=""><span style="background-color: transparent;">Integrate automated tests into </span><strong style="background-color: transparent;">CI/CD pipelines (Jenkins-based workflows)</strong><span style="background-color: transparent;"> for continuous validation</span></li><li class=""><span style="background-color: transparent;">Perform </span><strong style="background-color: transparent;">release testing, regression testing, and production readiness validation</strong><span style="background-color: transparent;"> for all major deployments</span></li><li class=""><span style="background-color: transparent;">Work extensively in </span><strong style="background-color: transparent;">Amazon Web Services (AWS)</strong><span style="background-color: transparent;"> environments to validate cloud-based and distributed system behavior</span></li><li class=""><span style="background-color: transparent;">Identify, document, track, and manage defects across the full lifecycle using </span><strong style="background-color: transparent;">Jira</strong></li><li class=""><span style="background-color: transparent;">Perform deep </span><strong style="background-color: transparent;">root cause analysis for production and pre-production issues</strong></li><li class=""><span style="background-color: transparent;">Improve test coverage, automation efficiency, and system reliability over time</span></li><li class=""><span style="background-color: transparent;">Ensure internal QA documentation is accurate, updated, and aligned with system changes</span></li><li class=""><span style="background-color: transparent;">Participate in </span><strong style="background-color: transparent;">Agile</strong><span style="background-color: transparent;"> ceremonies including sprint planning, refinement, and release discussions</span></li><li class=""><span style="background-color: transparent;">Collaborate closely with engineering, product, DevOps, and support teams to ensure quality alignment</span></li><li class=""><span style="background-color: transparent;">Use </span><strong style="background-color: transparent;">AI tools and AI-assisted workflows</strong><span style="background-color: transparent;"> to improve test design, automation development, debugging, and regression optimization</span></li><li class=""><span style="background-color: transparent;">Apply an </span><strong style="background-color: transparent;">AI-first mindset to improve QE efficiency and reduce manual effort through smart automation practices</strong></li><li class=""><span style="background-color: transparent;">Mentor and guide QE engineers and contribute to improving overall QA maturity across teams</span></li></ul><div><br></div><h3><strong style="background-color: transparent; color: rgb(123, 79, 255);">You have</strong></h3><ul><li class=""><span style="background-color: transparent;">5+ years of experience in software quality assurance, QA automation, or SDET roles</span></li><li class=""><span style="background-color: transparent;">Strong hands-on experience designing and executing </span><strong style="background-color: transparent;">test strategy, test plans, and structured test cases</strong></li><li class=""><span style="background-color: transparent;">Proven experience building automation frameworks from scratch (UI + API + system level)</span></li><li class=""><span style="background-color: transparent;">Strong expertise in UI automation using </span><strong style="background-color: transparent;">Playwright</strong></li><li class=""><span style="background-color: transparent;">Experience with API testing, backend validation, and distributed system testing</span></li><li class=""><span style="background-color: transparent;">Strong experience with CI/CD pipelines (Jenkins or equivalent tools)</span></li><li class=""><span style="background-color: transparent;">Experience working in </span><strong style="background-color: transparent;">Amazon Web Services (AWS)</strong><span style="background-color: transparent;"> environments</span></li><li class=""><span style="background-color: transparent;">Strong working knowledge of Jira and defect lifecycle management systems</span></li><li class=""><span style="background-color: transparent;">Experience working in Agile/Scrum development environments</span></li><li class=""><span style="background-color: transparent;">Strong analytical, debugging, and problem-solving skills with attention to detail</span></li><li class=""><span style="background-color: transparent;">Ability to communicate technical concepts clearly across engineering and non-technical stakeholders</span></li><li class=""><span style="background-color: transparent;">Strong ownership mindset and ability to operate independently in ambiguous environments</span></li><li class=""><span style="background-color: transparent;">Experience using or integrating </span><strong style="background-color: transparent;">AI tools</strong><span style="background-color: transparent;"> into engineering or QA workflows (preferred)</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Additional Expectations</strong></h4><ul><li class=""><span style="background-color: transparent;">Ability to prioritize and execute testing activities in fast-paced release cycles</span></li><li class=""><span style="background-color: transparent;">Strong understanding of software QA methodologies, tools, and processes</span></li><li class=""><span style="background-color: transparent;">Experience with regression testing, release validation, and production support activities</span></li><li class=""><span style="background-color: transparent;">Ability to identify system-level improvements and prevent recurring defects</span></li><li class=""><span style="background-color: transparent;">Strong collaboration and relationship-building skills across cross-functional teams</span></li><li class=""><span style="background-color: transparent;">Ability to operate under high-pressure release environments with clarity and precision</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Education and Experience</strong></h4><ul><li class=""><span style="background-color: transparent;">Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)</span></li><li class=""><span style="background-color: transparent;">5+ years of experience in QA / QE / test automation roles</span></li><li class=""><span style="background-color: transparent;">Demonstrated track record of improving software quality through automation and process improvements</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">What We Value</strong></h4><ul><li class=""><span style="background-color: transparent;">Strong ownership of outcomes, not just tasks</span></li><li class=""><span style="background-color: transparent;">Systems thinking over test-case thinking</span></li><li class=""><span style="background-color: transparent;">Prevention-first mindset over defect detection</span></li><li class=""><span style="background-color: transparent;">High critical thinking and structured problem-solving ability</span></li><li class=""><span style="background-color: transparent;">Ability to work independently and drive clarity in ambiguous situations</span></li><li class=""><span style="background-color: transparent;">Smart work through automation and AI-driven engineering practices</span></li></ul><div><br></div><h3><strong style="background-color: transparent; color: rgb(123, 79, 255);">Working at Wyllo</strong></h3><div><span style="background-color: transparent; color: rgb(0, 0, 0);">We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact. </span></div><div><br></div><ul><li class=""><span style="background-color: transparent;">​​Integrity: </span><span style="background-color: transparent; color: rgb(27, 45, 66);">We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make.</span></li><li class=""><span style="background-color: transparent;">Pride: </span><span style="background-color: transparent; color: rgb(27, 45, 66);">We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves.</span></li><li class=""><span style="background-color: transparent;">Humility: </span><span style="background-color: transparent; color: rgb(27, 45, 66);">We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right.</span></li><li class=""><span style="background-color: transparent;">Impact: </span><span style="background-color: transparent; color: rgb(27, 45, 66);">We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results.</span></li></ul><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">If you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us! </span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">Equal Employment Opportunity </span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">Wyllo LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</span></div><div><br></div><div><br></div>