Senior Test / QA Analyst
Auto Import<p>We are seeking an experienced <strong>Senior Test / QA Analyst</strong> to support a prominent West Coast healthcare client focused on health plan claims processing systems. This require a high-level QA professional who can hit the ground running in a fast-paced payer environment.</p> <p>In this role, you will leverage your deep expertise in healthcare claims adjudication, EDI transaction testing, regulatory compliance, and enterprise quality assurance methodologies. The ideal candidate is highly analytical, detail-oriented, and has a proven track record of leading testing efforts across complex payer environments involving medical, pharmacy, and dental/vision claims.</p> <h2>What You Will Do</h2> <p>As a Senior QA Analyst, you will design, develop, and execute comprehensive test strategies while collaborating cross-functionally within Agile teams. Your core responsibilities will include:</p> <ul><li><strong>Test Strategy & Execution:</strong> Design and execute comprehensive test plans, test cases, and test scripts for health plan claims processing systems.</li><li><strong>Workflow Validation:</strong> Validate end-to-end claims adjudication workflows including intake, pricing, benefit application, coordination of benefits (COB), payment processing, and EOB generation.</li><li><strong>EDI & Transaction Testing:</strong> Perform robust testing and validation of HIPAA-compliant EDI transaction sets including <strong>837P/837I, 835, 270/271, 276/277, and 834</strong> transactions.</li><li><strong>Financial & Pricing Accuracy:</strong> Verify claims payment accuracy against fee schedules, contracted provider rates, DRG/APR-DRG methodologies, per diem structures, and MAC pricing logic.</li><li><strong>System & Core Admin Testing:</strong> Test auto-adjudication workflows, prior authorization integrations, manual review queues, and claims editing logic across core platforms.</li><li><strong>Defect Management:</strong> Lead defect triage, root cause analysis, regression testing, and release validation.</li><li><strong>Data Validation:</strong> Utilize <strong>SQL</strong> for deep-dive test data validation and backend verification activities.</li><li><strong>Compliance Verification:</strong> Ensure strict compliance with ACA, CMS, NCQA, HIPAA, state DOI mandates, and validate code set updates (ICD-10-CM/PCS, CPT, HCPCS, NDC, and revenue code tables).</li><li><strong>Cross-Functional Collaboration:</strong> Partner with business analysts, claims operations, developers, and external trading partners to translate requirements into testable scenarios, while mentoring junior QA staff.</li></ul> <h2>What You Will Bring</h2> <p>To be successful in this role, you must bring a blend of strong technical QA skills and deep functional knowledge of payer operations.</p> <h3>Required Experience & Skills:</h3> <ul><li><strong>Experience:</strong> 5+ years of software QA/testing experience, with at least <strong>3 years specifically supporting health plan claims processing systems</strong>.</li><li><strong>Claims Adjudication:</strong> Strong experience with medical claims adjudication including COB, subrogation, remittance processing, and claims editing platforms (e.g., ClaimLogic, ClaimsXten, or similar tools).</li><li><strong>Core Admin Platforms:</strong> Hands-on experience working within health plan core administration platforms such as <strong>TriZetto FACETS, QNXT, ika, PCM</strong>, or similar systems.</li><li><strong>Technical Tools:</strong> Proficiency with <strong>SQL</strong> for backend validation, alongside experience in Agile/Scrum environments utilizing <strong>Jira, Azure DevOps, Rally</strong>, or similar project management tools.</li><li><strong>Healthcare Knowledge:</strong> Strong understanding of ICD-10, CPT/HCPCS coding structures, modifier logic, and revenue codes.</li><li><strong>Soft Skills:</strong> Excellent analytical, troubleshooting, documentation, and communication skills, with the ability to work independently in a fast-paced environment.</li></ul> <h3>Preferred (Nice-to-Have):</h3> <ul><li>Experience with pharmacy claims testing, Medicare Advantage claims processing, or PBM integrations.</li><li>Familiarity with test automation and API testing tools including <strong>Selenium, Postman, and SOAP UI</strong>.</li><li>Professional QA certifications such as <strong>ISTQB or CSTP</strong>.</li><li>Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or a related field (equivalent experience will be considered).</li></ul> <h2>Additional Details</h2> <ul><li><strong>Schedule:</strong> Full-time hours, must align with <strong>Pacific Standard Time (PST)</strong> core working hours.</li><li><strong>Location:</strong> 100% Remote (US-based)</li></ul>