Technical Project Manager

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<p><span style="font-weight: bold"><span><span>Job Description</span></span></span><span> </span></p> <p><br></p> <p><span style="font-weight: bold"><span><span>About Avahi</span></span></span><span><span>:</span></span><span> <br></span><span><span>Avahi Inc. is a rapidly growing startup and an AWS Advanced Tier Partner, specializing in providing </span><span>cutting-edge</span><span> cloud solutions and professional services. Our mission is to drive digital transformation and cloud adoption for our clients, leveraging AWS's extensive suite of services.</span></span><span> </span></p> <p><span style="font-weight: bold"><span><span>Job Overview</span></span></span><span><span>:</span></span><span> <br></span><span><span>We are </span><span>seeking</span><span> a dynamic and experienced Technical Project Manager to join our team. The successful candidate will </span><span>be responsible for</span><span> owning customer communication and managing the entire project lifecycle, ensuring successful delivery of cloud solutions. This role requires a proactive leader with a strong technical background, excellent communication skills, and the ability to manage multiple projects simultaneously.</span></span><span> </span></p> <p><span> <br></span><span style="font-weight: bold"><span><span>Key Responsibilities</span></span></span><span><span>:</span></span><span> </span></p> <ol> <li><span style="font-weight: bold"><span><span>Customer</span><span> Communication</span></span></span><span><span>: Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Project Kickoff and Onboarding</span></span></span><span><span>: Schedule and </span><span>facilitate</span><span> internal and kickoff calls, onboard the team and customers for project delivery.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Project</span><span> Management</span></span></span><span><span>: Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Timely</span><span> Updates</span></span></span><span><span>: Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Timesheet Review and Approval</span></span></span><span><span>: Review and approve delivery team timesheets to ensure </span><span>accurate</span><span> billing and project tracking.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Team Allocation</span></span></span><span><span>: Update allocation boards for teams in </span><span>Clockify</span><span>, ensuring efficient resource management.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Project Ownership</span></span></span><span><span>: Be the project owner, driving delivery for successful outcomes and customer satisfaction.</span></span><br></li> <li><span style="font-weight: bold"><span><span>KPI Management</span></span></span><span><span>: Drive the three key KPIs: keeping the project within budget, ensuring </span><span>timely</span><span> delivery, and achieving CSAT scores of 8 and above.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Multi</span><span>-Project Management</span></span></span><span><span>: Ability to take on and manage multiple projects simultaneously, ensuring all are delivered successfully.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Project Retrospectives</span></span></span><span><span>: Conduct retrospectives for projects as needed to </span><span>identify</span><span> areas for improvement and ensure continuous improvement.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Scope Management</span></span></span><span><span>: Recognize changes in project scope and </span><span>facilitate</span><span> the creation of change orders to manage project changes effectively.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Budget and Timeline Tracking</span></span></span><span><span>: Keep track of and drive project budgets and timelines, ensuring financial and temporal goals are met.</span></span><br></li> <li><span style="font-weight: bold"><span><span>Risk Management</span></span></span><span><span>: Manage a risk register and develop mitigation plans to address potential project risks proactively.</span></span><br></li> </ol> <p><span> </span></p> <p><span> </span></p> <p><span style="font-weight: bold"><span><span>Requirements</span></span></span><span> </span></p> <p><span style="font-weight: bold"><span><span>Qualifications</span></span></span><span><span>:</span></span><span> </span></p> <ul> <li><span><span> Minimum of 2 years of experience managing AWS professional services engagements.</span></span><br></li> <li><span><span> AWS Cloud Practitioner certification preferred.</span></span><br></li> <li><span><span> Certified Scrum Master (CSM) preferred.</span></span><br></li> <li><span><span> Experience working with Jira </span><span>for</span><span> project management.</span></span><br></li> <li><span><span> Strong</span><span> organizational skills and the ability to manage multiple tasks and projects simultaneously.</span></span><br></li> <li><span><span> Excellent</span><span> communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.</span></span><br></li> <li><span><span> Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.</span></span><br></li> <li><span><span> Familiarity with </span><span>Clockify</span><span> or similar time-tracking tools is a plus.</span></span><br></li> </ul> <p><span> </span></p> <p><span> </span></p> <p><span style="font-weight: bold"><span><span>Benefits</span></span></span><span> </span></p> <p><span style="font-weight: bold"><span><span>Why Join Avahi?</span></span></span><span> </span></p> <ul> <li><span><span> Be</span><span> part of a fast-moving startup with a dynamic and collaborative culture.</span></span><br></li> <li><span><span> Opportunity to work with </span><span>cutting-edge</span><span> AWS technologies and drive meaningful cloud transformation for clients.</span></span><br></li> <li><span><span> Competitive</span><span> salary and benefits package.</span></span><br></li> <li><span><span> Professional growth and development opportunities.</span></span><br><span><br></span></li> </ul> <p><span><br></span></p> <p><span><span>If you are a motivated and experienced Technical Project Manager with a passion for cloud technology and customer success, we encourage you to apply and join our innovative team at Avahi Inc.</span></span><span> </span></p> <p><br></p> <p><span>#LI-Remote</span></p> <p><span> </span></p>

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